Youll need to return the equipment once youve confirmed that a disconnect or downgrade will occur. 2022 Ziff Davis, LLC. Saturday: Directions, Monday-Thursday: What is the procedure for returning equipment to RCN? Commercial and business pricing and service offerings differ. Pack return item(s) in original manufacturer product packaging (including the structural packaging inside the original box). Upper Darby, PA 19082 The costs they charge us to carry their networks are still being demanded by television networks. CLOSED, RCN Telecom Services, LLC Get the business class high speed internet and voice connectivity you need. About Google Maps. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. RCN can't set an arbitrary number like that, and expect you to pay it? All names, logos, images and service marks are property of their respective owners. If you do not return RCNs equipment in a timely manner, you may be charged to cover the cost of replacing the unreturned equipment. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Alternatively, you can ship the equipment back to RCN through prepaid FedEx shipping label which will be provided to you. RCN Lehigh Valley Office Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology. 8:00 AM-6:00 PM We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Cameron of Peabody, MA Verified Reviewer. There are four possible ways to pay your bills, Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Closed Caption Information for CA, OR and WA Introduction Resolution Steps Expand All | Collapse All TiVo Turn Closed Captioning. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in the Lehigh Valley. Please be sure toview our equipment return policybefore visiting any of our facilities. I check it out and it's a charge for almost $800 from RCN, an east coast cable company, from when I lived there a few years back. According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Drexel Hill, PA It may take up to 3 business days for the payment to reach Astound. If the equipment was not processed beforehand (i.e. 8:30AM-6:00PM You can also access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management all managed by one easy to use mobile app. Upon inspection, if the returned device does not match the original condition and the required packing instructions below, an appropriate fee will be charged to the customer based on condition of the device and associated tech support provided for the issue. Return items within 10 days of the Approval Notice and RMA number assignment. 9:30am-4:00pm Astound Broadband may not be available at your address yet. Let's see what we have available at your address. By clicking "Accept" you consent to the use of these cookies. Services are subject to Astounds customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions. 8:00 AM-6:00 PM When you cancel with RCN, youll pay no early-termination fees. Observed speeds may vary based on device connection & other factors outside of Astounds control. Remove or black out used shipping labels, including all bar codes (do not mark on the original product packaging). The entire cancellation process could take you up to 30 minutes. Closed, 1872 Delmar Dr Rcn Corporation Distributing Service-Circular, Sample, Etc Website (212) 575-5962 1133 Avenue Of The Americas New York, NY 10036 4. When you lack an attack plan, theyll convince you into a new package or plan. 200 Jennings Ave. Let's see what we have available at your address. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. 8:30AM-2:00PM You can also access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management all managed by one easy to use mobile app. Check out some of these excuses which will help you come up with yours; With these kinds of excuses, youve weakened the retention representative who will have no option to agree and cancel your service. West End We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Certain equipment may be required to receive advertised speeds. Certain equipment may be required to receive advertised speeds. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Also, if RCN does not receive the return device within 17 days after the customer received RMA approval, the above fees may also apply. Fees may include hourly tech support rates, restocking/replacement up to the full device MSRP, and associated shipping expenses. To succeed, you need to devise an attack plan which you can find below. Astound Broadband does not require a mandatory contract for services in the Lehigh Valley. We have a technician visit scheduled for 04/10/2023 2-4PM, although the modem is online. Our fiber rich network in Chicago provides fast Gig speed internet perfect for gaming, streaming, working from home, or connecting multiple wireless devices. Other restrictions may apply. All fields are required unless indicated as optional. Call 1-833-909-0821 ** Price per month with AutoPay & paperless billing. Pay your bill online. 726.7000 before visting to ensure your equipment can be received at that location. 4 months ago. Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Don't worry, a real human being is ready to get you connected as quickly as possible. Thursday-Friday There are three options for international calling plans. Internet, WOW! Currency Exchange/APS Center may apply a processing fee for payments made. Saturday: Watch TV on the go. Well, it's your lucky day. Coplay, PA, Danielsville, PA With Astound Broadbands nationwide calling phone plan, you can make as many local or long-distance calls as you want, for a flat monthly rate. Please give us a little more information to finish your order. Payments made at the Currency Exchange/APS Centers are not immediately posted to customers accounts. It also scored well above the average industry score, which was 7.1.". Not all phone services are available in all areas. Norwood, PA Shipping the equipment back to RCN. Equipment Returns Accepted, Monday-Saturday: Content restrictions may apply. Calls to international countries will be rated on a per-minute basis. cancellation option so you can be transferred to the retention department who has the sole responsibility to cancel any RCN. Other restrictions may apply. There are three options for international calling plans. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. RCN's internet-only plans cost between $19.99-49.99 per month, not including equipment and additional fees. Combined, the two transactions have generated gross proceeds of $1.8 billion, enabling WOW! Place the prepaid return label on top of the original shipping label. With Astound Broadbands nationwide calling phone plan, you can make as many local or long-distance calls as you want, for a flat monthly rate. Buena Park Please give us a little more information to finish your order. It looks like Astound Broadband isn't available in your area yet. Our services vary based on location. Failure to do so will attract charges based on the current schedule of charges. The ability to stream content out-of-home may be limited and is dictated by the content provider. Hollywood Park Don't worry, a real human being is ready to get you connected as quickly as possible. Therefore, to save yourself from any unnecessary charges, this information must be treated as a matter of urgency. All Rights Reserved. co m f o r l o b b y t i me s. 2 . Let's see what we have available at your address. Riegelsville, PA 7:00 AM-11:45 PM At the end of your promotional period, standard rates apply. Catasauqua, PA Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Monday-Friday: Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Astound Broadband is available at your address. 8:00AM-6:00PM With the packaging in your shipping box, secure the equipment. Other restrictions may apply. Schnecksville, PA Within the East Coast region and beyond, RCN is well known for the provision of various services such as Cable TV service, home phone, internet etc. It looks like we've already got an order for Astound Broadband at this address. Coopersburg, PA It looks like we've already got an order for Astound Broadband at this address. But Astound Broadband (formerly RCN) isn't for everyone. RCN's acquisition of WOW!'s Illinois and Indiana service areas will be joining the existing RCN system in Illinois. No contracts. If you have further questions, give our award-winning customer service representatives a call at, Boroughs Astound Broadband services in Delaware County, Neighborhoods Astound Broadband services in Delaware County. Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle. There are three options for international calling plans. Apply today for the Affordable Connectivity Program (ACP), Astound Broadbands Nationwide Calling phone plan. A trademark of Ziff Davis, LLC. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Sunday: Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange. By clicking "Accept" you consent to the use of these cookies. Astound Broadband is available at your address. Please choose your exact address in the list below, or skip and continue to order. tv+ services and one set top box. Astound Broadband is on the way to your neighborhood! Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. At RCN, when we say we're here for you, we mean it. Payments accepted at this location by cash, check, credit card, or money order. Enter a location to find a nearby rcn office. Fountain Hill, PA Kuhnsville Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Get to know the Themescene Gang, Have an issue or a question then first use the search function, and if you need additional help then don't hesitate to contact us. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Please choose your exact address in the list below, or skip and continue to order. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology. Let's see what we have available at your address. RMA#[insert your assigned RMA number here] Other restrictions may apply. Greenawalds Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. Like other internet service providers, RCN is in this business to make money and not to continually lose their already existing customers.
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