If you still experience Hulu error code runtime -2 after going through all of these steps, then the problem is almost certainly on Hulu's end. You can also check Hulu's social media accounts to see if they have released any official statements. At this point, it seems likely that the RUNUNK13 error indicates a problem on Hulu's end and not yours. Unplug your Roku device and wait for 10 seconds to clear the power capacitors of your device. If you want to rule out problems that you can actually fix yourself, here are the things that you can do when you experience a Hulu playback error on your streaming device: Verify that your internet connection speed is fast enough for streaming. Any help is appreciated. Where can I get assistance related to my subscription or general account information? 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It is used by Recording filters to identify new user sessions. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please visit Hulu for information on the availability of the Hulu service. If you are experiencing the same problem, read on for the errors causes and a few simple tricks to fix it. While they probably won't be able to render immediate assistance, they may not know about the problem yet, so your input could help speed up the fix. Clear your Hulu app cache and data. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Are there any companies who will come to my house and test my internet service? One of the most common error messages simply indicates that playback failure has occurred. % of people told us that this article helped them. You need an Ethernet-to-USB adapter to connect your mobile device to an Ethernet cable. This issue generally means there is an issue on Hulus end, and it normally occurs when youre watching Hulu on your digital media player, like a Roku or Xbox. If the Hulu app is corrupted or damaged in some way, that can cause a runtime error. For more information, please see our Make sure your system meets Hulu system requirements. As a result, clearing your cache may resolve the issue, and get Hulu back into streaming mode. Close and reopen your browser. If you've been having lots of internet connections issues, you're probably considering a new internet provider. It is used to reconnect the customer with the last agent with whom the customer had chatted. If you just have Hulu and are curious about Hulu with Live TV, check out our full review. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thank you for your patience! Switching from Wi-Fi to a wired Ethernet connection may also fix your problem. I've checked for updates on the Roku, restarted it all together, checked WiFi connection and restarted it even though the connection was fine, exited out of Hulu and re-entered, changed the HDMI port, and everything else I can think of. Still nothing. Whether youre watching it on your smartphone, Macbook, Apple TV, or PS5, try these steps: If none of those work, or any of the troubleshooting steps, youll need to report the problem to Hulu and use another device in the meantime. You can contact Hulu to confirm that or try checking out social media. Wait for a minute or so to give the power capacitors enough time to clear themselves. Wait for a full minute to ensure that the power capacitors are completely drained. Restart your home network devices. If possible, use Hulu on a device other than a Blu-Ray player. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Go Utes and Fight On. Clear the cache for your Hulu app to try to resolve problems like the . 5. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have any apps or games open, press the. The truth is, of all the apps we've tested and watched over the years, Hulu is rarely down for everyone. Make sure your system meets Hulu system requirements, turning your equipment off and back on again. If you're viewing Hulu in a browser, instead refresh your browser by clicking the circular arrow located at the top of the browser window. Plus taxes $ fees. Once this period has passed, plug your device back in and initiate the startup sequence of your blu-ray player. When this error occurs, you will usually see a message that looks like this: Hulu error code RUNUNK13 appears when you try to play a movie or show on Hulu, and the player is unable to complete the request. Make sure there are no more than one or two walls between your router and your smartphone or computer. Note: Using these services, youll be able to check if other users living in your near vicinity are currently reporting the same issue. If the playback error goes away, you may want to purchase a multi-band router or a router that allows you to prioritize streaming traffic. Before we dig into all of the common error codes on Hulu, we must cover the troubleshooting steps. For more information, please see our Travis Boylls is a Technology Writer and Editor for wikiHow. Each individual's unique needs should be considered when deciding on chosen products. After your console is shut down completely, let go of the power button and unplug the power cable from the power outlet. If you're looking for a more reliable connection for stress-free streaming, check out our top best internet providers. If youre encountering this issue with one of the devices mentioned above and none of the other fixes above have helped, follow one of the guides below to power-cycle the smart device you use for streaming Hulu Content: Note: With certain Smart TVs, you will be able to expedite the process by pressing and holding on to the power button on your TV (not the remote). Plug your device back in and start your Smart TV and see if youre still experiencing the same kind of issue with Hulu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Edge updates alongside Windows 10, but you can try Chromium Edge. Restart all devices. We may have the answer to your problems, fellow social distancer. One of the best ways to check if Hulu is down for everyone is to check the Twitter support page. There are many other error messages, but you will see the error code p-edu101 if you try to watch Hulu using a VPN that doesn't work with the streaming service.You can find more information at http://hulu.fromabroad.org/ or you can check the following YouTube video to see more information about a VPN that works with Hulu.https://www.youtube.com/watch?v=gW9GFOQtOPEDo not forget to subscribe to the channel for more information, news, and articles! You may also have success by clearing the cache and data through your settings menu. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. We also use third-party cookies that help us analyze and understand how you use this website. This is used to present users with ads that are relevant to them according to the user profile. Couldn't watch any video on Hulu suddenly after using it for years. Corrupt date in the local device cache can also cause Hulu runtime error 2. If you get to the end and you're still experiencing this error code, then the problem is probably on Hulu's end and not yours. We use cookies to make wikiHow great. r/Hulu is the un-official subreddit of Hulu. Unplug your streaming device and home network devices, leave them unplugged for about a minute, then plug them back in. If you want more information on these awesome streaming services, check out our reviews for YouTube TV, Sling TV, Netflix, Amazon Prime, and fuboTV. Stay updated on the latest products and services anytime, anywhere. When the indicator light on the system has stopped blinking, unplug the console. Privacy Policy. Despite the many variables, there are a few solutions you can try to fix the error. Power cycle your computer or streaming device. Power cycle your router and modem. Restarted my modem. Once youve done that, unplug the Fire TV stick from your TV and wait for a full minute to drain the power capacitors. With a set-up box, the only way to power-cycle it (with the vast majority of models) is to unplug your device from the power outlet and wait for a full minute. Analytical cookies are used to understand how visitors interact with the website. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Restart your device and networking equipment, clear the temporary files that Hulu has stored. You also have the option to opt-out of these cookies. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Refresh the page, or reload the video. Terms of Use | Privacy Policy | Site Map |. Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. If that doesn't work, make sure that your Roku has the latest firmware installed: The first thing to try when you experience playback errors on your Fire TV or Fire Stick is to clear the temporary files that Hulu has stored on your device. And just when you need your on-demand content to work so you dont go stir crazy. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model. Once this time period has passed, boot up your console once again, launch the Hulu app and see if the problem is now fixed. Pricing will vary based on various factors, including, but not limited to, the customers location, package chosen, added features and equipment, the purchasers credit score, etc. Plug the console back in, turn it on, and check to see if you still experience playback errors. Make sure your computer is connected through an ethernet cord to test your true internet speed. If thats the case, then a reliable VPN service like PureVPN can easily resolve slow internet speeds. Because how many times have you called tech support with technical problems only to be asked if you've tried troubleshooting your app or shutting down your device? Touch screen controls are only supported when an on-screen keyboard is displayed. 2 separate error Codes on Basic streaming Comp browser Hulu Error Code: P-DEV318 Unique Error ID: O1F1C6E5-4O1B-EE68-2D32-E453918C5753 2 3 Related Topics Hulu Television 3 comments Best Add a Comment OleFogeyMtn 3 yr. ago I just have the no frills basic subscription and am watching on my comp. Press the star button on the remote to open the options menu. However, you could still have some networking issue that prevents you from accessing Hulu's servers. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. 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Clearing a Fire TV cache, for example, will be different from clearing a web browser cache. Please try restarting the video or select something else to watch. Then, click on " Manage Devices ". Contact her at chantel@reviews.org. The cookie is used to store the user consent for the cookies in the category "Other. In some cases, your device may also have an option to check or test its internet connection. The cookie is a session cookies and is deleted when all the browser windows are closed. Run your internet through a speedtest to see if it matches Hulus recommendations. Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model. If possible, check your internet connection speed using the same device that's providing the Hulu runtime error code. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are committed to sharing unbiased reviews. You may also have success by clearing the cache and data through your settings menu. I have deleted and reinstalled the app, deleted saved data from the app. and our If you relocating the router isn't practical, consider switching to a, If you have a lot of computers, smartphones, game consoles, and other devices connected to your network, the issue could be limited. Prior to being a TV and Streaming Tech Reporter for Reviews.org, she worked for NFL Network and The Alliance of American Football. Check if your internet is down. Next, go ahead and unplug the power cord from the power outlet and wait for 30 seconds or more to ensure that the power capacitors are completely drained. Once the console has totally shut down, unplug it from power. If you are experiencing this error code runtime -2 on a Windows 10 computer while attempting to stream content from your browser, downloading and using the UWP (Universal Windows Platform) app instead should alleviate the problem. By signing up you are agreeing to receive emails according to our privacy policy. Hulu has occasional service outages,, but the issue is usually fixed in a matter of minutes. Runtime errors occur when a program crashes, and Hulu runtime error 2 is most commonly caused when the Hulu app or web player experiences a sudden failure. Most users that were facing this problem consistently on Windows 10 have reported that the error code stopped occurring once they made the transition to the standalone Hulu app. I think we all have. Try Hulu on a different device or different web browser to see if the RUNUNK13 error is specific to the ones you're using. This cookie is set by GDPR Cookie Consent plugin. For Hulu with Live TV subscribers, Hulu recommends a download speed of 8 Mbps or higher for a reliable, high-quality viewing experience. I do not see Hulu on the Nintendo eShop. Now, repeat the same process with your router or modem, then check if the disappears. Shutting your device down and restarting it may also help. If you still have a Hulu playback error after trying all of these fixes, then deleting or resetting the Hulu app on your device may help. Similar Questions Nothing found Explore the Community Questions Take a look at more questions submitted by Community members. The next step is to completely delete the Hulu app and re-download it: Navigate to Settings > System > Storage > All Devices > Games and Apps. Open hulu.com. This error code is common on Apple devices like the Apple TV and iPhone, but it can also appear on other devices and the web player. Check to see if Hulu is down. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. Hulu videos may stutter, buffer, or not play at all if your internet speed drops too low. Hulu error code 406 indicates a connection problem. Data effective 04/05/23. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Reset your Wi-Fi modem. Disconnecting other devices from the network may also get Hulu to work. Unique Error ID: player-2-fd855734 Home Questions Troubleshooting an Issue ETD Help Unique Error ID: player-2-fd855734 Can't watch TV Sort By: Most Helpful Chime in and help out the Community. Switch to a wired connection if possible. Please visit Hulu support for general support with Hulu accounts and subscriptions. Games are property of their respective owners. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted. Whether you're trying to update Chrome, update Firefox, or another browser, if it's outdated, that can keep the Hulu web player from working correctly. The Roku will clear its cache and restart in about 30 seconds. If you have Hulu or another app open, close it and return to the main XMB. Make sure your streaming device is up to date. 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Restart your device. iPhone v. Android: Which Is Best For You? Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This cookie is used by Google Analytics to understand user interaction with the website. Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. Some packages require a 1- or 2-year contract. Check your internet connection. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. There are many ways that you can do this, but if you want the quickest route, use services like DownDetector or Outage.Report. To fix this problem, completely remove the Hulu app from your streaming device, then reinstall it from scratch. Corrupt data in the cache can prevent you from playing specific episodes and movies. Fully shut down, power off, and unplug your streaming device and network equipment. See if a Cox Communications has a high price for average channel selection, but isn't without features. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. If you're using Hulu in a browser, instead clear your browser's data cache. Games are property of their respective owners. I get an error after it displays the TV-MA warning the warning loops and displays twice. If that doesn't work, you can try to uninstall and re-download the app: If you're getting Hulu playback errors on your Apple TV, there are a few things that you can try: For more in-depth information about Apple TV issues, check out our full guide to solving Apple TV problems. Nintendo Switch: Open System Settings from the home screen. This is not a guarantee. One example is the infamous Hulu PlayBack Failure error that often comes without a specific error code to help you resolve the problem. General purpose platform session cookies that are used to maintain users' state across page requests. How to Troubleshoot Streaming Issues on Hulu, https://help.hulu.com/s/article/speed-test?language=en_US, https://help.hulu.com/s/article/check-app-system-updates?language=en_US, https://help.hulu.com/s/article/clear-cache?language=en_US, https://help.hulu.com/s/article/uninstall-reinstall-hulu?language=en_US, https://www.gottabemobile.com/common-hulu-problems-fixes/. Restart your device and networking equipment. If you are unsure what DNS is, or how to change it, check out our full guide to. nba all time fantasy draft simulator, south eastern health and social care trust address, brooke shields height at age 14,