On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. It took them over 6 months to finally fit it. Although we stopped using the beach dispenser, the problem continues to grow. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Our washer is just rusted, it is perforated through the top. This has been rusting for a few years, just decided to call. Rust around my LG top loader. The area around the bleach dispenser started to rust within the first few years. They blame it on the consumer. Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. I have same rust problem around bleach dispenser. Thanks- GE had just 62,000 recalls. I commented long ago but still dont know anything. I have the same problem with my washing machine but my dryer is messed up as well. The model and serial numbers are found on the washer's label attached to the inside of the top lid. I do not know what to do at this point. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! This defect has been expensive and time consuming for us. Solved: Washing Machine Rusting - Samsung Community - 1331148 The titanium touch-up paint does not match the door finish. NOPE! I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. We figured buying top of the line would mean it would last us many years!!!! This is happening in broad daylight right under our noses. Had nothing but problems with this washer from day 1 and now it is completely broken. Piece of garbage. What can be done to get a replacement? I had a kenmore for 20 years plus and no rust. We bought it in 2012. I know LG wont help, has anyone found a way to slow it down or to protect the clothes? It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. Do not use bleach due to my sons severe skin condition. Rash of Rusting Appliances Has Consumers Rattled - Reviewed A little more than a year later, I noticed rust around the bleach dispenser area. Its been a frustrating and very expensive lesson dealing with this piece of garbage. My washer is a top load, True Balance, Top of the line appliance. I just purchased a new set. I will NEVER purchase an LG product again. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. I would also like to learn more about this class action. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. I would like to be added to the class action. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. Description: This recall involves several models of Samsung's top-load washers with super speed wash. useless!!!! We will never buy an LG product again. They promised to call back. Please get back to me so I can proceed. Bought it October, 2014. Put us on the class action lawsuit. I have the same issue with my LG Waveforce Top Loading Washer (Model #WT5101HV). We just had a issue with the pump going out in the washer and we are in the process of it being fixed! Mine is rusting as well, all around the top of the machine. Sanding the rust and repainting only lasts a short while. How can I fix this ? !, and saw the information on the lawsuit. I would like to join this lawsuit as well. The washer was purchased at Home Depot with an extended warranty. Pics are incredible. Faulty counter balance springs. Loose/broken drive belt. It started rusting within only a few months. Absolute trash. I have a rusty area on my washer's top right under the bleach dispenser I am frustrated I have an expensive washer only 2 years old thats rusting. Im am another dissatisfied customer, the metal around the liquid bleach compartment on my LG WT5270CW is rusting out. What a joke!! The same thing has happened to my LG that I bought in 2015. Was it settled out of court or did the judge rule in LGs favor? The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. How do I join the class? Never will buy anything from LG. My LG washer has a rust problem in the bleach dispenser area as well. Your email address will not be published. But now after buying our washer in September 2018 the whole area aroud the bleach dispenser is bubbling and rusting. The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. Stand by your product!! I bought the LG top load washer and it also is rusting around the top-bleach dispenser area. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. We have owned SEARS and Maytag washing machines. Purchased our LG Washer in 2017 and it started rusting in 2021. LG, Sears Hit with Defective Washing Machine Class Action Lawsuit My husband and I bought my top loader LG washing machine in 2013 and the whole top of the wash machine Around the bleach cup and the detergent cup is rusted out, I would just like mine to be repaired .. Im happy with it it other than the rust issue. Can I be added to the suit? LG has lost this customer for future appliance purchases. Disgusting for a premium washing machine. A company is only as good as their customer service is and theyve done a big FAIL on this. I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. We battled about this issue for our washer. I cant believe they havent recalled it and the class action suit was dismissed. Video. I wish I could the post the photos. Please add me to the law suit.i was not aware of this class suit until now. It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. Rust plugs up the small slits that allow the bleach to seep into the tub area. Both washer and dryer have flakes of white paint coming off ! Washer won't spin. There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. The propensity for rusting on our top loading LG washer is such that we have an extra top for it. The washer still works fine, but this is a terrible problem and. I wrote a review and it was rejected because I spoke the truth. As soon as I mentioned the class action lawsuit and the many other people having the same issue, she said she would put in a request to have LG come out to repair it at their cost. They said it was not part of my warranty, I would have to pay for the repair. Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! Today the cover inside bottom middle of the drum sheared off. They all mildewed. A repairman came and knew immediately what the issue was and put a new part in. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. Glad to know that Im not alone in this. I only used bleach every few months and stopped completely over 5 years ago. Im with you. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. purchased top loader LG in 2012 model WT5101HW, the top has rusted thru on one side and is all around the inside of the top, I would like to send pictures if possible.. Company says it is due to detergents,, what are you suppose to use.. The company shouldnt wait for further destruction to the public. Weve had major rust on our top load washer and ruined many of our white clothes. Will NEVER purchase one of their products again. I bought a new LG set in 2018. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. I have pictures of the clothes damaged. Samsung models similar to the LG are having the same rusting. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! Unfortunate it was dismissed. Share you leg rust on social media. I feel like I am going to have to replace my washer before it quits working just because of the rust! My LG washer is also rusting around the bleach dispenser. If anything ever dripped or accidentally splashed I immediately wiped it and dried the area. This must be happening a lot as the rust was very bad on clothes. Terms and Conditions. Just wasted alot of money. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. I thought it was strange but since it was past the 1 year warranty, I didnt call. I DO NOT recommend LG appliance. Rust is getting on the clothes. It was only 9 months old when it stopped cooling. New machine coming next week- Maytag. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. I am very disappointed as well since we paid top dollar for a very poor quality appliance. Its now dropping into my clothes while being washed. Same rust issue here and Im a single user household as well as OCD and take excellent care of my things. I certainly wont be buying another LG washer or dryer. This is the definition of a defective product. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Its the dark charcoal metallic. I DO NOT WANT THIS WASHER IT WILL ONLY GET WORST!, if Lg doesnt make this right all the money for this product will wash away. We also got the same run around from the company claiming consumer error. Im having the same issues. LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. I have tried contacting L.G. We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. I am finding it very stressful and that is why I checked this website. LG said it was not covered and a maintenance issue on my part. According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers tops. This is not! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. Bought our LG Washing Machine Model WT4870C in June 2013. Can we still get in on the suit? My Moms dishwasher is from the 80s and still work great. Same rust issue as other people. Shop by Popular LG Washing Machine Models. Just fix the problem and own the poor design ( basically use better appliance paint and do what needs to be done to make sure the paint lasts at least as long as the motor!). Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. Ive ruined more linens and whites with rust stains before I realized what was causing them. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. Our high end LG top load washer is such a disappointment. I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! Im having the same issues with my LG top loader. What greeting judge dismissed this case? I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! Top Class Actionss website and social media posts use affiliate links. Were having the same problem. Weve taken great care to ensure the dispenser is not overfilled and wipe down the top of the machine after every use. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. A work-horse product such as a washing machine shouldnt be expected to be babied. I feel bad the company doesnt take care of this issue, I sanded all rust and used appliance paint , looks good time will tell if it comes back. I have the same rust problem on my washing machine. Bottom line, no more LG for our family and tell your friends. We do not use the bleach dispenser and we have major rust on our LG. They just had to replace the compress and main board on an expensive refrigerator. Surely a washing machine should last more than 5 years? We are 72 years old and take excellent care of our home and appliances. I purchased a high end LG washing machine. LG a should make this right for all involved. I am hoping that there is help for me and the others who are having this problem. even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. I purchased my washer & dryer in 2015 from Lowes. Rust in Nearly New LG Washer - Mamapedia I am just so upset. If you do not use the correct materials when you making the machines dont make them!!! Almost $2000 for both. Same. I would like to be added to this, I have the rust problem as well as the fact that the washer put holes in half of the clothes that I have washed and its so rough on all items. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). The first time I pulled the tray out a huge chunk of metal broke off of it. I, too, have had this problem, RIGHT AFTER warranty expired. Has anyone been successful in getting LG to replace or repair the issue. I did not know there was a class action suit against LG. Im sick to know this and its non-returnable. How can I do this? According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers' tops. I went to that website but could not see the LG rusting casesaw a mildew case. If anyone can help in any ways please reply. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. Rust all around bleach dispenser. After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. Bought in 2015. It is shameful that the class action was dismissed! The tops are allegedly defective and begin to rust within months or a few years of purchase. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. I should not be doing this to a 3 year old $700+- washing machine. In addition I can see rust between the lid (entire top of machine) and base. Mine too, its SO BAD. It is rusting around the bleach dispenser and the bottom of the top of the bowl. Why was the class action dismissed? Probably to costly??? We expect LG would consider making it right by their customers and offer some solutions instead of blaming customers of not caring for their machines properly. Samsung had the highest number of recalls, with 3 million units recalled in 2016. Thing is I never use bleach. Now I see rust on the corner of the inside. Im having the same issues with rust near the bleach dispenser. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. Now LG says it is out of warranty and too bad. I called Customer Service to find out that there is not a local LG authorized dealer, inspite of the fact that I got their name from the LG website. Mine has rusted so bad its going to rust through pretty soon. It is rusting where the spray comes out on the final rinse. Is too late for us to join the class action? While one top is in use we recondition the extra top and put it in storage. This is clearly a manufacture defect. Someone once referred a site but when I went there I couldnt find anything on this issue. Bought my lg toploader in 2013. I actually had a kitchen aid 18 years and never rusted near the bleach cup. At one time or another. My husband bought my LG top loader in 2012. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. All I want is the Top Mount of the washer replaced, which doesnt even involve NEW ELECTRONICS!!! Im in search for a new washer, and LE is still on the top of the buys list.. Has LG stepped up and done anything? UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. status of any class action settlement claim. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. Not the consumers.we bought ours in 2012. Why not use water proof screws?? We have an LG dishwasher that is so loud we have to leave the room and time when we run it. I have the LG rusty machine too. My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. Rust is like cancer and spreads! Never ever buying any LG products again. Bad choice to put bleach on outside incased around metal!!!!!! But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! So dissatisfied. Life is NOT good!! So, I started being very careful. Awful design. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. We shook our laundry out and pieces of rust flew out. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! Nor are we likely to buy any other LG products based on how the company has treated us with this particular product it doesnt take a lot to win consumers, but it also doesnt take a lot to lose them either!!! September 29, 2022 by jai. Ive called customrr service numerous times and either they dont understand English or they plead the fifth. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. I would like to know also. They did offer to send an authorized repairman out to check it out but said any repairs would be my responsibility. I have had the same problem and its getting worse. They should settle, or come up with a fix at no cost to the consumer. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. I couldnt believe it. My washer has rusted around the bleach and detergent fabric softener dispensers really bad. The LG washer class action further claims that instead of properly sealing the washing machine for foreseeable circumstances, LG manufactured the washer tops carelessly and defectively. Same problem, the rust is so bad now, 5-6 years later. I cant afford to buy another machine. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. I guess money controls the world. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. One of their slogans is we put people first. that starts the rust forming. I have had no other problems and love this one but this shouldnt have happened. Can i still join in on the suit. Was told on my last conversation that the issue was being escalated and someone would call me back within 3-5 business days. What junk! ! A few days later a bottle of touchup paint showed up in my mailbox! LG doesnt stand for Lifes Good in my book. I contacted GE but no help. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. How do you join this lawsuit. LG said the issue was not covered but agreed to send a repairman to replace. I am really upset having this low quality for 2000 $. And when or if you do call customer service get the techs name that you spot with and her ID.NO. This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. I thought buying LG would be great since every Samsung appliance has been crap. We bought our LG top loading washer in 2010 and have the exact same problem. LG WASHER Rusting out on me since 2013its so deteriorated with rust that its dropping chuncks of rusted metal in my WASH! I first noticed it around the top ring about the tub, an dafter seeing a tv news report on the LG washers bleach dispenser, I pulled the plastic dispenser out and it is starting to rust under the plastic dispenser also. I cant use my washer at all! How can I join this? Now the whole top is rusting out. LG Front Load Washer Repair - Rusted Out Inside-I found out why. How do I join this class? asks from Mount Laurel, NJ on February 23, 2015 9 answers. This is a design defect. I DO NOT use bleach at ALL. Please add me to the class action suit if there is one on this issue. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. Clothes are ruined machine is unable to be used due to condition. This is a new machine I purchased and started using in 2015. I have never had a problem like this ever before, and I think is a product defect . I usually buy LG products and never again will I purchase and stick with Samsung. The rust is spreading like crazy and getting into the drum. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. Not sure what to do next. If you're not totally against front load machines, you can probably get a better machine for less. How do you join the class action law suit? Ive had to make cleaning cloths out of some of my best towels. I have the same issue. After opening up washer to get a better look, underneath bleach compartment its completely rusted. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). I will never buy another LG product again. I will never purchase LG products again as they do not stand behind there products. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. that I havent thrown I how of a washer doing the same. Rust all around the bleach dispenser and underneath it. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. It has gotten worse and worse. They move forward and changed the design but didnt compensate those of us with this issue. I purchased my washer 2015, same rust issue everyone has. And will make sure my friends and family are made aware. It is spreading through the whole top rim . Also, have taken photos of rust corrosion for documentation. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. We have replaced the top through Home Depot where it was purchased, only to have it reoccur. Apparently this is a problem with LG washers as I have . Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! I dont use bleach dispenser anymore. And when or if you do call customer service get the techs name that you spot with and her ID.NO. Does anyone know what happened to this class action lawsuit? I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? A Alkemyst Premium Member LG Class Action Says Washers' Rust Defect Ruins Clothing Add my name I have picture after less than a year, rust and clothes stains. I have rust all over my machine. Same problem with ours. Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. These new appliances are junk. How do I join the class action?
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